I am not sure that anyone in the tech world has written about Twitter more than the popular news site TechCrunch.  You may have a hard time picking out the single most popular Twitter post since after 38 pages of search results on the subject I lost count of the number of articles.  The most popular recently was the scandal involving ill-gotten documents from the folks at Twitter which Tech Crunch promptly published. But more on that in a minute.

Twitter launched today their Twitter 101 pages and of note was their "Key Resources" page which is contained under the domain related to http://business.twitter.com/twitter101/.  I quickly glanced at the people that were listed on the page, and noticed right away that TechCrunch had been snubbed.  Not a single time was TechCrunch mentioned.  You would think with 38 pages of info on the company and some of the best Twitter evangelists on the planet, they could have worked a link back to TechCrunch somewhere.  Some of the best Twitter information contained anywhere is contained on the TechCrunch site.

Now this could just be a matter of numbers or it could be that they could not find a good snapshot overview of their service or it could be some other political reason that Twitter was quick to leave TechCrunch off the list as I mentioned above and wrote about in the TechCrunch and the Twitter Documents post.

This is not going to be too unlike the "Suggested Users" list and I am sure there will be plenty of folks that will be screaming about why they were not one of the featured resources that are listed.  Congrats to Chris Brogan for getting on this page with his 50 Ideas on Using Twitter for Business.  Okay, their might only be 10 in there but 50 was a good number.

Sorry TechCrunch I can assure you that the folks at Twitter are not going to cut you much slack from here forward, but keep up the good reporting and evangelizing!

[Hat Tip to Laughing Squid Links for beginning the inspiration for this post through the photo above.]

Tags: TechCrunch, Twitter, Twitter For Business, Twitter Business 101, Chris Brogan

I have been a huge fan of BusinessWeek since I can remember.  I am also a big fan because of the likes of Stephen Baker who I have been reading in the blogosphere for quite some time as well.  I found Stephen’s post related to How to Fix BusinessWeek at his The Numerati blog and I was sad when I read it.  It was done in a manner that made me thing that fixing or saving journalism is a simple task but nearly impossible to execute.  I don’t think the likes of newspapers and other periodicals will be saved as they cannot be saved.  The numbers will make it insurmountable.   This opening from Stephen was very telling:

Monday I learned that BusinessWeek, where I’ve worked for 22 years, is on the block. It may be sold, or stay in McGraw-Hill (where it’s been for 80 years). But the business is losing money (I don’t know how much). Whoever ends up with it is going to have to figure out quickly how to turn a business news operation built primarily as a weekly magazine into a profitable franchise for the age of near ubiquitous and real-time information.

Losing money–that seems to be an understatement when you think of the offices and the infrastructure that is all the things that BusinessWeek has.  Huge buildings, rent, equipment, well the list goes without saying.  They have a huge budget to cover to bring us the news and the information or content we consume for free on the Internet.  Stephen follows that post with After The Madison Avenue Bubble.  This post hammers home another point that seems to be putting a nail in the coffin of the likes of BusinessWeek:

I just got up from my desk and took a stroll through these Midtown offices of BusinessWeek. In a matter of months, if someone buys the magazine, we’ll be gone. It’s terrific real estate. Down by the top editors’ offices, the big windows look across the Hudson. The eastern view looks across Rockefeller Center and toward the Chysler Building. These are expensive digs.

It took me a while to get used to working for a magazine that spent money like this.

That seems to be the biggest issue that will seal the fate of the likes of old media.  Spending money like they do and still producing what I can get for free elsewhere.  I am not a mogul in the business world but it seems to me that might be a problem.  It appears from what Stephen ended this latest post with was almost an acceptance stage of grief when he states:

But in the end, my initial  read turned out to be correct. The rich model for a weekly magazine was not sustainable. Those who want to be foreign correspondents today will be lucky to get what I expected: modest pay to work out of their apartments. It will attract mostly young people, which isn’t a bad thing. (They might ask more unschooled questions, but they’re more likely to move to the action and take chances.)  It turns out we rode something of a Madison Ave bubble for a few decades, and now it has popped.

Like Jeff Jarvis however, this seems to me to be quite an asset and something that could and should be fixed or in another word–saved.

Well, now, BusinessWeek is for sale and whoever gets it – it is a valuable franchise with a very valuable and wise crowd – will need to reinvent it. I was going to suggest that the magazine do for itself what we were thinking of doing for GM. But Steve beat me to it.

How do I fix BusinessWeek?  Easy, in a manner of speaking, I would level the playing field.  I have said many times at conferences, at business meetings, and over coffee with colleagues, if the journalists figure out new media, we are all out of a job.  Level the playing field is not as easy as it sounds.  But if we were to put journalists that have been reporting, writing and selling and have been on top of their game into the positions now being held by new media types at the places like TechCrunch, or other blogging networks, we would see the real cream of the crop.

BusinessWeek is taking their overhead, basically a champagne budget, and putting it up against the likes of Joe and Mary Blogger, publishing from free applications downloaded from the Internet from the comfort of their own home.  Joe and Mary’s overhead is nominal at best but they are being compared on the same plane now with those on Madison Avenue.  How do you compete with that?  Well certainly BusinessWeek has better access and better connections than does Joe and Mary, but that is beginning to change as well as bloggers gain access to back rooms and walled gardens that were usually only for "special people."  The scales were always tipped in favor of the "journalist" as they had the access, the diploma, the expense account and the social capital.  The latter of which has shifted in favor of those with the most voice, those with the most eyeballs, perhaps those with the most Twitter followers these days.  That seems to be the competition now, but that is another post.  Getting scooped by the guy in the building over from yours on Madison Avenue was expected, getting scooped from Joe or Mary the Pajama wearing citizen journalist is something entirely different.

Media costs are not even close to level.  You must level them to compete.  That means no more overhead.  Stephen mentions his 5% as being what BusinessWeek has, and Jeff Jarvis said it was what makes BusinessWeek better.  The other 95% has to compete in their eyes, and that can only be done by making the remaining 95% carry the same costs as paying the rent on the corner office, not on Madison Avenue, but on West Elm street in the corner of the kitchen.

Not anyone can write well. I know that there is no possible way I could compete with the likes of Stephen Baker in covering the latest in business news and writing and reporting.  The only way for me to compete is to provide the story hope someone sees it and that gets me recognized.  The only thing I have going for me is I am not being paid a six figure salary and paying $100,000 per month in rent for an office building and paying for the infrastructure that goes with that empire.  When Stephen starts working out of his home like I do and doing the same thing, I don’t stand a chance.  How do they fix BusinessWeek?  Just download WordPress have Stephen work from the corner of his kitchen and do what he has been doing.  No way does their competition compete.  Now, the remaining problem, how do you charge the companies wanting to advertise for that model?  Welcome to the game BusinessWeek.

photo via BusinessWeek

Tags: BusinessWeek, Journalism, Blogging, Old Media, New Media

If you are thinking of going into social media you have to understand that going fast is not how it works. We are constantly sold the idea of going 0-60. From point A to point B as fast and with as little waiting as possible. We want instant satisfaction. We want to get there fast and get there before anyone else. We want instant results and complete satisfaction at the push of a button. I can think of a hundred of these statements. The problem is, social media doesn’t work this way.

When you started that first day of school or walked into your office that first day of work, did everyone love you right away? When you were on the first day of the job were you the star employee that now has the best parking space because you are employee of the year? Are you the new guy on the block and suddenly everyone has to have you on their list of must invites to the backyard bbq? Of course not. Social media is a journey to be certain. I have seen that some have driven the road faster than others but those that get there fast are a rarity. It takes a while to build trust and a relationship with your community. People need to get to know you. Like a first date you have to get to know each other and whether you want to go on a second and a third and finally after enough time has passed, a commitment can be made. Social media is the same way as relationship building in this manner. Some are better at it than others.

I am still developing relationships and traveling the journey myself. Some of the people I have met are gone and others are just getting into the game. I can offer this much advice. If getting on the social media freeway, make sure to get up to speed before merging. If not a crash is inevitable.

[photo via Irargerich]

I’ll be headed to Vegas this week to talk to people at CES and will be also headed to Affiliate Summit the first part of next week. Sandwiched between and/or during those events, I am lucky enough to attend and speak to attendees of WordCamp Las Vegas.

My discussion is one i have had before on Blogging For A Living. I will be providing the information to people on Sunday at the end of the event, and to say the least there is an all-star lineup of talent all weekend that will be presenting ahead of me and I cannot wait to see some of the great stuff that will be talked about while there. This is the event’s first year and I’m impressed with how much they have accomplished. John Hawkins should be commended for his hard work and the way he has leveraged the Consumer Electronic Show and the Affiliate Summit to help him with the attendance.

If you are going to be in Vegas for either of those events, take some time out to see some of the people speaking, and to hang out with the WordPress people that are attending. Save your $20.00 at the tables and spend it on this event instead. Register before the event as there will not be a way to get in the event at the door. In addition if your company is looking for a way to get some inexpensive exposure, i know that this is a great way to help promote yourself and they are still taking last minute sponsorships.

I have been asked that a number of times and I have a specifically crafted response, “I follow everyone that includes social media expert in their bio.” The response has a certain tongue in cheek quality to it but it has more truth than anything else. Yes it is true, like falling out of boat you hit water and like pulling up a Twitter bio you see “social media.” There are experts, gurus, strategists, consultants, wizards, rock stars and many other titles associated with social media people and their listed professions. I often joke about my own title. I have called myself social media consultant as it seems to be the buzz phrase, but I used to be a blog consultant, and my running joke at present is side bar wigetizer expert. You can never tell which way that tide will take you.

My point to all of this is merely to state that it really matters not the number of followers but the quality of those followers. If you sell flowers or if your business is chocolate covered cherries, chances are you can find your own niche on Twitter and any other network. Heck, some of those niches have huge networks. Scrapbooking is a group that comes to mind and knitters. They have a huge niche. You can find like minded people using some of the apps available, I mentioned before using Mr. Tweet, and then there is Twellow, and some of the other apps you can use. The idea is to find people that have your interest.

The important takeaway from this is to make sure you put the information you want people to see in your Twitter bio and profile. If you want people to find you, your bio should be filled with the keywords or phrases that people are looking for or trying to find. A look at Twellow makes my point. Just so happens at the time of this writing there are 3800+ people that have made “social media” a searchable term. Also it just so happens I have just over 4000 people I am following. Actually, it is more a coincidence because I am also following lots of mothers and fathers and other niche’s, but if you want to find a specific person to follow on Twitter, say an underwater basket weaver, I can find one for you (Thanks to @zinkly for allowing this bit of humor, our sole listed Twitterer at the time I put this together).

People talk all the time about search and increasing your search rank and search marketing, are you being found through this source? Ask yourself that question and I hope your answer is yes.

[Photo by Sreejith K]

I was multitasking when it happened. When I mention the idea of multitasking, I mean serious business. I was once looked at by my old boss as someone that could teach ADD to a rock.

I was looking over my emails for the day and saw I had an inordinate amount of Twitter followers. I attributed the large amount of people recently using Mr. Tweet. I knew when I left the house to spend Sunday afternoon with the family at the pool I would have a number of emails to respond to when I got home. After supper I logged in and saw a few emails from people that told me the bad news. My Twitter account had been compromised. I had looked at my Tweetdeck and tried to send a message, it was also not working. The password changed on my account and the ability to send messages stopped. I had been hacked by a spammer. The irony of this was, I was on the lookout for spammers as earlier in the day I had tweeted about this very thing.

I tried logging into Twitter from the regular account on the application itself. I couldn’t. I needed to reset the password. Then I noticed that twitter themselves had indicated that the spammers had attacked many other people as well. The picture you must be wary of is on the Twitter blog and a copy of that I have posted below.

I had fallen prey to this because I wasn’t paying attention to what was happening. I was entering new followers from email and didn’t pay attention to what I was doing and found that I had fallen for one of the oldest tricks in the book. I gave someone my password and login not realizing I had done so. Then I had left my house giving them access for a long time. The worst thing that could have happened. I always suggest people change their passwords on a regular basis just for this purpose. I’m the last guy that should be in charge of passwords. Just ask my assistant. She always gives me a hard time. Actually if she wanted she could probably hack my bank account and everything else I have that requires a password. I’m hoping we can come up with a new way of logging in to our accounts in the future. I am ready to install the retinal scan after this last episode.

In the meantime, if you find that you have been compromised like I have, please change your passwords immediately. Then when you feel safe and that your accounts are okay, change your password again. To those of you that had to deal with my account being hacked by these bad guys, I apologize. I hope that my Twitter credibility will hold up after this latest craziness. My thanks to the folks at Twitter for the quick response to this and for making it so we victims of this can keep things going. They responded quickly to this and should be commended. This was accomplished on a Sunday following a holiday. That is customer service at its best, and protection of their customers at its finest.

As of the time that I posted this they are still trying to work the scam and they will be getting into more and more accounts. I am not sure what is being done to help prevent this other than getting suers to recognize when there is a problem. I hope that they can get that taken care of. In the meantime, if you see a message from anyone with a twitter login page, please ignore it.
UPDATE: Pete Cashmore seems to think this is a rite of passage for Twitter. You have made it when your site gets Phished.
Update 2: Here is a picture of the screen shot taken from a follower that received a message from me. Thanks @ghozali at http://andyghozali.info/