How Is Your Handwriting?

There is something to say about getting a handwritten note in the mail. It may go back to the day when I was a young boy and we actually walked a mile to get the mail and it was so rewarding just to find that you had a letter from someone.  My mother would read the letter as we walked back home.  Or it could be that it is special when someone takes the tie to sit down and labor out a thoughtful note and spend the money and time to make sure you get it.  Either way, it is an art I think that is slowly going away with new technology and how we can just update our status or send a quick typed out email with LOL typed into 6 times.

I decided I would sit down and do that this time as i had a special reason for thanking this person.  I pulled out my fourth pen amongst the crayons on the junk drawer before I finally found one that would mark a mark, and sat down with pen in hand and began to write.  Yes that type of "write".  I suddenly realized that I was way out of practice with writing.  I realized that I only write chicken scratched notes while on the phone with people, and it has bee months since I actually wrote a check. I am out of practice and not sure I can even read my own writing.

I decided I need to practice this a little more otherwise I can’t look my kids in the eye with a straight face when I scold them on their penmanship at school.  Who knows, perhaps they won’t actually have writing in schools anymore. They may have texting 101 or shorthand for mobile 101.  Sad.  Now the next problem I have is actually finding an address for someone that does include an @ symbol.

[Photo via Wikipedia]

Tags: , , , ,

Old Media A Job and New Media A Hobby: The Problems of Free

I was reading through an article on Spiegel Online International and an interview of Chris Anderson, Editor of Wired magazine.  The article goes into detail as to the thoughts of Anderson and how he perceives the idea of new media.  I wanted to pull out some of the quotes from that article and comment on them.  The first of the comments that jumped out and smacked me across the face and it should others in the print media world was his take on the San Francisco Chronicle:

SPIEGEL: Your local newspaper, the San Francisco Chronicle, is fighting for survival. If it was to disappear tomorrow …

Anderson: … I wouldn’t notice. I don’t even know what I’d be missing.

In a word, OUCH.  Up to this point I was forming an argument in my head that the print media was another form of consumable information we all rely on for another take of a news story, but to say that a newspaper’s disappearance has not bearing on your world is a mind-numbing thought.  I wondered what Anderson would think if a statement about Wired would make him have talk differently if it were to shut down tomorrow?  I think he goes into the real reason why that wouldn’t happen, and a take similar to what I inferred with the remaking of BusinessWeek. His take on the cost of old media:

Anderson: The math of profit is pretty easy, revenues minus cost. You do your best on the revenue side and if you are not making money you lower your costs. The problem is not that there isn’t money to be made online, it’s just that our costs are too high.

This seems like a no brainer but for some it seems that this is the mountain they cannot climb.  The problem is that there are people out there giving away the cow for free which is of course the book Anderson released.  He goes into the economy issue:

Anderson: Attention and reputation are two non-monetary economies. The vast majority of people online write for free. We’ve tried paying some of our bloggers and they thought it was insulting. They’re not doing it for the money, they’re doing it for attention and reputation, or just for fun. For example, two years ago, I started this Web site called geekdad.com. It’s about being a dad and being a computer geek. We’re writing about how to do things that are fun for kids and fun for dads. It’s a community project, everyone contributes for free but we now have an audience bigger than many newspapers. And there are an infinite number of sites like this out there.

Not only are there an infinite number of sites out there that are doing just as he states, but they are doing it on budgets that most expense accounts could not cover in the traditional industry.  They are providing the news and they are doing it with close to nothing, which is completely game changing in this economy. 

I do like the end of the interview when Anderson is asked about charging for his book and they talk about "time is money."  This is somewhat of a dichotomy since nothing seems to be actually free.  This could be part of the reason we are in this situation to begin with, someone did it for free.

[photo via LA Times]

Tags: Spiegel Online International, Chris Anderson, , , , , ,

Jeremy Wright Leaves b5media – netmobs Launches

An old friend of mine is stepping down from b5media and he went public with it today.  I have known for a little while about his plans as we are actually working on a few projects together.  It is nice to see change happen but it can also be a little difficult to adjust.  I have always known Jeremy was a visionary back when I first heard of the fact that he was auctioning himself off as a blog consultant. 

I wanted to take am moment to congratulate Jeremy and the folks at b5media and also welcome their newest CEO Elaine Kunda.  The funny thing is I was not sure this was going public until I had actually read it on one of my own client’s blogs.  Strange how you found out about news.

Jeremy, as always you have been someone that has led the way in the blog world, in the social media world and now we are looking towards some big things from you in the near future with netmobs.

Tags: Jeremy Wright, netmobs,

TechCrunch Snubbed From Twitter 101 Resource Page

I am not sure that anyone in the tech world has written about Twitter more than the popular news site TechCrunch.  You may have a hard time picking out the single most popular Twitter post since after 38 pages of search results on the subject I lost count of the number of articles.  The most popular recently was the scandal involving ill-gotten documents from the folks at Twitter which Tech Crunch promptly published. But more on that in a minute.

Twitter launched today their Twitter 101 pages and of note was their "Key Resources" page which is contained under the domain related to http://business.twitter.com/twitter101/.  I quickly glanced at the people that were listed on the page, and noticed right away that TechCrunch had been snubbed.  Not a single time was TechCrunch mentioned.  You would think with 38 pages of info on the company and some of the best Twitter evangelists on the planet, they could have worked a link back to TechCrunch somewhere.  Some of the best Twitter information contained anywhere is contained on the TechCrunch site.

Now this could just be a matter of numbers or it could be that they could not find a good snapshot overview of their service or it could be some other political reason that Twitter was quick to leave TechCrunch off the list as I mentioned above and wrote about in the TechCrunch and the Twitter Documents post.

This is not going to be too unlike the "Suggested Users" list and I am sure there will be plenty of folks that will be screaming about why they were not one of the featured resources that are listed.  Congrats to Chris Brogan for getting on this page with his 50 Ideas on Using Twitter for Business.  Okay, their might only be 10 in there but 50 was a good number.

Sorry TechCrunch I can assure you that the folks at Twitter are not going to cut you much slack from here forward, but keep up the good reporting and evangelizing!

[Hat Tip to Laughing Squid Links for beginning the inspiration for this post through the photo above.]

Tags: , , , Twitter Business 101,

Working In A Virtual World

I used to have an office in Downtown Denver at a place called The Hive, a co-working community office not unlike others we see across the country like Independents Hall and Citizen Agency.  It allowed me to have a place to call my office and yet it didn’t bankrupt my budget.  I do reccomentd this situation to others if you have the opportunity.

I now work in a virtual office out of my home.  I actually have a dedicated office and it has not one but two desks and computer equipment and printers and a dead fax machine and not unlike many offices.  The only thing is the noise that surrounds me is beeps and clicks, blips and many other application noises.  Yes, even the chirp of the Tweetdeck that everyone wonders about while I am on the phone.

This is my virtual Cube Farm.  I used to work in corporate America for about 17 years and at a private law firm for 5 years before that, and I understand what that is like.  I was not the greatest fan of cubicles and white button down shirts.  Even after the adoption of "business casual" I still did not fit in completely.  I guess it comes from my younger years working outside and loving fresh air an sunshine.  The scene from Joe Versus the Volcano best described me as the light fixtures sucking out my soul.

I love working virtually from the comfort of my own home.  I am much more productive.  My commute is very green friendly and my uniform, well, let’s just described it as somewhere south of Business Casual.

I still have the whack a mole type conversations that I used to see happening the cube farm atmosphere, but they are preceded by a whistle or a beep or a bing as it were.  I talk and chat virtually with my co-workers all day long.  If you can hold on a second I need to quickly have a meeting with my financial advisor and counselor (yes, my three year old fills this role for me).

Mr. Waturi: "And what’s this lamp for? Isn’t there enough light in here for you?"


Joe: "The florescents affect me. They make me feel blotchy and puffy. I thought this this light would…"


Mr. Waturi: "Get rid of the light. This is not your bedroom, Joe. This is an office. Maybe if you start treating this like a job instead of some kind of a welfare hospital, you’ll shape up!"

Photo via MShades

Tags: , Community Office, Cubicle Farm, Corporate Working,

Want To Be Heard On Twitter? Get Added To A Twitter Roll

It used to be that in order to be seen as an influencer or to be really taken seriously in your niche or genre, you had to be on someone’s blogroll.  Being added to a blogroll gave you some credibility and it also helped you get read by others in your group.  You got to be one of the cool kids if you were recognized on a blogroll.  The goal was to get listed on a blog roll by someone with lots of readers as well.  It also helped you get read by others, or it helped your voice get heard. Being on a blogroll was the gold standard.

Now with the likes of Twitter we get more of a situation of more noise less signal.  It is difficult to be heard. 25 Million people all hoping their 140 characters get in front of someone to read.  You may have the best ever 140 characters in the history of the world, but to broadcast it to Twitter is to cast it into the sea of information hoping to find a home. I liken it to casting an SOS note in a bottle into the ocean and hoping someone finds it.  Chances are it may never get read by the person that matters.  Twitter can be the same way.  It seems that many online marketing types believe this a great way now to broadcast their message.  They think a message in a bottle is a good way to broadcast.  Cast a net big enough and sooner or later someone may hear what you have to say.  This is not the best case scenario unless you get on someone’s list or in a group.  Instead of blogrolls, we now can put our Twitter friends or followers into groups.  I use the popular application Tweetdeck, and I have many groups of my followers distilled into readable tweets.  I have my social media colleagues and I have technology people and parenting bloggers and no, even though I joke about it quite a bit I do not have a "Hottie" Twitter group. This is how I track what is being sent via Twitter by those I want to listen to and want to hear. I want to hear all 250 Million people out there but I have yet to figure that out sans some special paid for application.

This is how I read most of the important stuff on Twitter.  I go through a specific group and see what they are talking about and what they have to say.  It may be an hour after the fact when I re-tweet something or I comment or take notice, and the reason is, I don’t have time to scan the river of noise going by at 10,000 people a minute. In the instance I am talking about you get added to my group if you provide me good thoughts or value. I don’t want to miss your tweet.  The only thing is, my groups are not public.  I need to find something that allows me to show you my groups.  I need a public app that shows my Twitter groups, my blogroll of twitter friends. I need to develop this as a widget for blogs or web sites.  You can get on my group in in my Twoops (URL taken I checked)?  Anyone? 

Photo via Mykl Roventine

Tags: , Blogrolls, , River of News, Noise vs. Signal

The Changing Face of Journalism or Fixing BusinessWeek

I have been a huge fan of BusinessWeek since I can remember.  I am also a big fan because of the likes of Stephen Baker who I have been reading in the blogosphere for quite some time as well.  I found Stephen’s post related to How to Fix BusinessWeek at his The Numerati blog and I was sad when I read it.  It was done in a manner that made me thing that fixing or saving journalism is a simple task but nearly impossible to execute.  I don’t think the likes of newspapers and other periodicals will be saved as they cannot be saved.  The numbers will make it insurmountable.   This opening from Stephen was very telling:

Monday I learned that BusinessWeek, where I’ve worked for 22 years, is on the block. It may be sold, or stay in McGraw-Hill (where it’s been for 80 years). But the business is losing money (I don’t know how much). Whoever ends up with it is going to have to figure out quickly how to turn a business news operation built primarily as a weekly magazine into a profitable franchise for the age of near ubiquitous and real-time information.

Losing money–that seems to be an understatement when you think of the offices and the infrastructure that is all the things that BusinessWeek has.  Huge buildings, rent, equipment, well the list goes without saying.  They have a huge budget to cover to bring us the news and the information or content we consume for free on the Internet.  Stephen follows that post with After The Madison Avenue Bubble.  This post hammers home another point that seems to be putting a nail in the coffin of the likes of BusinessWeek:

I just got up from my desk and took a stroll through these Midtown offices of BusinessWeek. In a matter of months, if someone buys the magazine, we’ll be gone. It’s terrific real estate. Down by the top editors’ offices, the big windows look across the Hudson. The eastern view looks across Rockefeller Center and toward the Chysler Building. These are expensive digs.

It took me a while to get used to working for a magazine that spent money like this.

That seems to be the biggest issue that will seal the fate of the likes of old media.  Spending money like they do and still producing what I can get for free elsewhere.  I am not a mogul in the business world but it seems to me that might be a problem.  It appears from what Stephen ended this latest post with was almost an acceptance stage of grief when he states:

But in the end, my initial  read turned out to be correct. The rich model for a weekly magazine was not sustainable. Those who want to be foreign correspondents today will be lucky to get what I expected: modest pay to work out of their apartments. It will attract mostly young people, which isn’t a bad thing. (They might ask more unschooled questions, but they’re more likely to move to the action and take chances.)  It turns out we rode something of a Madison Ave bubble for a few decades, and now it has popped.

Like Jeff Jarvis however, this seems to me to be quite an asset and something that could and should be fixed or in another word–saved.

Well, now, BusinessWeek is for sale and whoever gets it – it is a valuable franchise with a very valuable and wise crowd – will need to reinvent it. I was going to suggest that the magazine do for itself what we were thinking of doing for GM. But Steve beat me to it.

How do I fix BusinessWeek?  Easy, in a manner of speaking, I would level the playing field.  I have said many times at conferences, at business meetings, and over coffee with colleagues, if the journalists figure out new media, we are all out of a job.  Level the playing field is not as easy as it sounds.  But if we were to put journalists that have been reporting, writing and selling and have been on top of their game into the positions now being held by new media types at the places like TechCrunch, or other blogging networks, we would see the real cream of the crop.

BusinessWeek is taking their overhead, basically a champagne budget, and putting it up against the likes of Joe and Mary Blogger, publishing from free applications downloaded from the Internet from the comfort of their own home.  Joe and Mary’s overhead is nominal at best but they are being compared on the same plane now with those on Madison Avenue.  How do you compete with that?  Well certainly BusinessWeek has better access and better connections than does Joe and Mary, but that is beginning to change as well as bloggers gain access to back rooms and walled gardens that were usually only for "special people."  The scales were always tipped in favor of the "journalist" as they had the access, the diploma, the expense account and the social capital.  The latter of which has shifted in favor of those with the most voice, those with the most eyeballs, perhaps those with the most Twitter followers these days.  That seems to be the competition now, but that is another post.  Getting scooped by the guy in the building over from yours on Madison Avenue was expected, getting scooped from Joe or Mary the Pajama wearing citizen journalist is something entirely different.

Media costs are not even close to level.  You must level them to compete.  That means no more overhead.  Stephen mentions his 5% as being what BusinessWeek has, and Jeff Jarvis said it was what makes BusinessWeek better.  The other 95% has to compete in their eyes, and that can only be done by making the remaining 95% carry the same costs as paying the rent on the corner office, not on Madison Avenue, but on West Elm street in the corner of the kitchen.

Not anyone can write well. I know that there is no possible way I could compete with the likes of Stephen Baker in covering the latest in business news and writing and reporting.  The only way for me to compete is to provide the story hope someone sees it and that gets me recognized.  The only thing I have going for me is I am not being paid a six figure salary and paying $100,000 per month in rent for an office building and paying for the infrastructure that goes with that empire.  When Stephen starts working out of his home like I do and doing the same thing, I don’t stand a chance.  How do they fix BusinessWeek?  Just download WordPress have Stephen work from the corner of his kitchen and do what he has been doing.  No way does their competition compete.  Now, the remaining problem, how do you charge the companies wanting to advertise for that model?  Welcome to the game BusinessWeek.

photo via BusinessWeek

Tags: , , , ,

Blog Comments Help You Learn: The Road To Becoming An Expert

I am not yet an expert, but I am trying to learn to be an expert in my area.  This is why I read experts.  I pay attention to what they are doing and I learn from them. If I listen and store away what they are providing me I garner wisdom.  I read people from all walks of life, I read from the marketer, the advertiser, the public relations person and yes, the baker and candlestick maker.  All of the people I read and learn from provide me a path to the knowledge about how I can help other businesses.

If I comment on blogs and if I leave a question or provide another perspective on a post, it is because I have read the bit of wisdom and have participated.  It is not much different from sitting in a classroom and hearing a lecture and then participating in that lecture by commenting, asking questions or debating an issue.  This is my classroom and how I am hoping to earn my thousands of hours to get to be an expert in what I do (I think I only have 5 years or 10,000 more hours of study).

I tend to read a large number of blog posts.  In fact, I have more than one feed reader and they are broken down themselves into business reader and personal reader, and even that has some cross over between them so I even read some blogs twice just in case.  I try to absorb as much as possible from those around me I do consider an expert to help me get to the next level.  Comments foster learning just like it did in grade school when you wanted to know why clouds produced rain or why the sky was blue and all those things of wonder that come to your mind during class.  Ask questions, get involved, leave a comment.

Photo via Vito

Tags: , , , ,

Common Sense: A Tailor Made Business

I have been doing an inordinate amount of reading and testing and looking and feeling and all the other things I try to do to get a handle on the state of the economy and how social media fits in with marketing, advertising, public relations and all of it, and I had in my mind what I would call an epiphany.  It may not be that much of a game changer to some, but to me it boiled a large amount of fertilizer into what I would refer to as the heart of the matter.  People like Seth Godin, Chris Brogan and others have one very difficult to obtain trait–they all have common sense.  That might sound like a "no kidding" statement but to many it seems like a far off planet we will never be able to reach.  They sell their common sense.

Businesses tend to get caught up in the bottom line, the minutia of day-to-day operations, the web of bureaucracy and other things that keep us unfocused and not able to keep our eye on the prize.  What some people offer is a way to get you back on track with the thoughts that started the business or made it successful to begin with and that is basic common sense.  Like a drink manufacturer that gets caught up in the "lime, the lemon and the wild cherry, when what they really need is someone to come in and say "Hey maybe you should just stick to cola."  They have their moment where they all high five in the board room and say, "This is awesome!!", and hand over their check.  I love that scenario in my mind. 

The guy that will be the most successful in the consulting business is the one that can’t really see the emperor’s new clothes.

Twitter About To Open A Can of Tweets

I am wondering how this will play out but I just had an opportunity to read through a TechCrunch article by Robin Wauters where it was uncovered that Twitter, Inc. may begin reaching out to people that are using Tweet in their applications or in their businesses and asking that they refrain from the practice.  This seems to me to be a day late and a billion dollars short.  I can’t understand how they are just now thinking of trademarking in as little time as May of 2009 the word Tweet.  What other words have they asked be trademarked?  What law firm sold them on this idea?  Surely if you began to get some steam as you did back in as early as 2007 you would have thought that some of these names associated with your brand would have been at that more valuable?  To begin this process now seems like an oops to me.  I actually like the email sent as it seems to give the impression that they have no weight behind the statement:

Hi,

Twitter, Inc is uncomfortable with the use of the word Tweet (our trademark) and the similarity in your UI and our own. How can we go about having you change your UI to better differentiate your offering from our own?

They feel "uncomfortable?"  Perhaps if they really thought this was a battle worth winning they would actually be more than just "uncomfortable."  I fully expect after the update to the blog post added after the fact wherein Twitter provides a response, that we will get yet another update that says something to the effect that, "We realize this seems crazy but we forgot to actually think of this before."  The next thing you know they will be printing up business cards and hiring a receptionist. 

This all seems to be the way this company is operating behind the scenes.  They fell into a great thing without realizing its potential or what it would turn into.  They then found that it was cool and might be worth some money to someone, then they found out that they should have some idea as to how to make money with it, and now they are realizing that they should be protecting it from everyone.  I just shake my head at the way this company is shaping up.  It must just be one comedy show after another behind he scenes there.  The great thing is, it is still loved by millions.

Tags: , , , , ,