Mashable Finds Loophole for Google Plus Business Ban

The irony of this post is,  I was on the Mashable site following some others that had followed me on the Mashable Social Network when I noticed that Mashable itself was advertising for Mashable readers to “Join the conversation by adding Mashable’s Pete Cashmore to your Circles on Google+ .”  The upper portion of the site has a drop down bar telling you to add Mr. Cashmore (see image below).

Google Plus is the new darling of social networks and it is the latest in shiny things that we social media people love to jump in and declare ourselves as early adopters.  We get to try it out and pick it apart piece by piece and provide feedback and add our 2 cents.  I’m somewhat behind that game as this is my first post about the new network.  I must admit that I have been on Google Plus now since I could get an invite when it first launched and tweeting every article I can pass along that I have read on the subject.

Getting back to the issue at hand, Google Plus originally opened up the invitations to its “field test” of their network to the user that had an invite.  This made the invites like the gold standard for a while and everyone in social media was calling all their friends to get in on the gold rush of invites.  Most of my colleagues were in and salivating on the new toy, and I heard tell of brands that were also jumping in and being a part of the fun, the point there is to be an early adopter and get a jump on the competition as we are all seeing how the past rolled out with Twitter and Facebook.  This ended for businesses however as Google pulled the plug on the ability for businesses or brands to sign up on Google Plus. Google went as far as to  suspend those brands they could hunt down and find on the network.

Now enter the folks at Mashable.  The thrive on the metric of eyeballs.  They are a media property that tries to gain as many eyeballs as possible for the businesses that pay them for distribution of their posts.  They are known for reaching millions of readers and have mastered every trick in the book for having those million readers share and re-distribute their content.  Enter the next distribution system in Google Plus and its already exponentially  more than 10 million users and you have yet more metrics and eyeballs to add to your existing pitch of being the most read media property in the world of social.  Last time I checked, Mashable was a business and therefore according to Google, unable to have a presence on its new network.

There are always those that are jail breaking iPhones and those that are gaming the system to get more followers and every other loophole that can be found to get the upper hand.  This apparently is not much different with Mashable and their having a presence on Google Plus.  The route they took?  We will take our leader, Pete Cashmore, and his Google account and use it as a distribution channel.  He is a person and not a business and therefore his account can be used for us here at Mashable.  Is this a gaming of the system?  Are other businesses and brands using their “ambassadors” (Thanks Chris Heuer for that Tweet) to get a jump on the competition and getting an early look as a business on the network?

I have an admission myself, I have not used my Google account for much other than Google Buzz or Wave or whatever else I have needed to use the account for and I suppose my company is getting a leg up on other companies that don’t yet have a Google Plus account, but I am actually at the helm of my account.  I am not sure Pete is the one that is sharing each of the Mashable…err Cashmore shared posts on Google Plus.  It did strike me as funny that they would use advertising space to increase the eyeballs of the Pete Cashmore account.  Are they gaming the system?  Probably.  Do I blame them?  Not really, but I do blame Google for not having a plan on how to better handle this and how they might unfold Google Plus for Business.

UPDATE:  Upon further view it appears that Danny Sullivan of Search Engine Land already discussed this in his post and updates.  It appears that Mashable is now just blatantly advertising the fact to get more followers on the account for Pete Cashmore.

Social Sharing: Is Your Company Properly Branded?

There are many social sharing sites and if you wanted to count them it may take you all day to finally include each site in your count. Some of them are well known like Facebook, Twitter, Digg, StumbleUpon, and of course the latest darling of the dance is Google Plus. Social sharing has been evolving as a way to increase page views and cast a wider net to see if you couldn’t create a larger community and get more readers. We use social sharing at Bloggers For Hire as a way to create this very thing. Social sharing has become big business for many and a way to create some dividends in traffic and numbers. The question I have for you is whether your social sharing is properly branded? Let me explain to you, first what I mean about branding, and then I will give you an example.

Branding to me is making sure that at every turn, your community is reminded of your existence, be it your name, a logo, or something that can identify you as the expert in your field, the product that all must have, or a service people should love. We all know when I say Nike, Pepsi, Ford, that all of these bring an image to mind or a thought or something that stirs our brains to think of the company. That is branding. In the sense of the online world, we must always look for ways to have that in place, be it a link, a banner ad, a mention, or in the case of this post, a social share. Making sure your social sharing is also branded where possible is one more way to make sure you are always putting your brand out front.

The example I have seen and been privy to over the last couple of days has been sharing on Twitter. I read a large number of posts daily. I am constantly consuming information and then sharing that information with my community. It helps the person that has produced the content for me to share and it also informs my clients and others with whom I provide the links. It is a win-win for everyone. I also note that when I share information, via the in post applications people use, they have not branded their default settings.

One such instance this morning was sharing a news item from Media Buyer Planner. No I am not picking on them but it was what spurred this post. The have the sharing buttons as everyone on their news item that can be shared via various networks. I hit the Twitter share button and up popped the Twitter window for me to share with my followers, and I saw the title of the post, and the link and then i saw “via @AddThis”. This is the name of the application and not the name of the Twitter handle of the company where I found the article. They have missed an opportunity to brand @MediaBuyer. Many companies don;t put anything in the spot they can for branding. Make sure you are taking every opportunity to brand your company.

Is Facebook The New Television In Advertising?

As we approach the Super Bowl this weekend, it is that time of year when we all gather around the television to watch our favorite event, not the game itself but the commercials that are aired during the game.  There have been parties centered solely around the advertisements, and they have sites dedicated to them, and those that have no idea what American football is that turn on their TV’s.

I was recently aware that Pepsi has decided to go in another direction for its advertising that normally takes place during the super bowl.  Many other companies are now getting online as well.  I think we are about to see this as a trend.  What is it that is capturing the hearts, minds, and most of all the attention of the public?  Facebook.

It used to be that the television was the pinnacle of the advertising world, and for the most part it still is, but that trend seems to be changing.  With Facebook now entering the hundreds of millions of users, brands are beginning to rethink their use of their advertising dollars.  In addition, the target is more precise and they are getting more conversions.  I have been try8ing to understand the metrics behind the idea of television advertising as well.  We used to hear of the millions of viewers that this show garnered, or the numbers of people watching each show, but there was never any real metrics to determine other than polls and ratings.  With Facebook and other applications, we can see the clicks, the landing pages, the exit pages etc.  It has a more precise feel to the campaign.

This is the way ot the future as it relates to advertising, and once the Facebook’s of the world can get millions of dollars to get your attention for 30 seconds, the next big thing will come along.

Someone Has To Pay For Free

I have been writing this post in my head for a while after I was catching up on the drama that unfolded with Jason Calacanis and the people at Comscore.  If you have no idea what I might be talking about, you can read all about that flap on Jason’s Posterous blog, and certainly the echochamber that ensued following as compiled by Techmeme and listed out by Jason.

In the tech world online and in social media circles we have been trained that we can do a whole lot of things for very little, and in most cases, everything we want to do has a “Free” application associated with it.  Things like YouTube, Blogs, Twitter, Facebook, Flickr, and a plethora of other things we “sell” to clients and companies that come in our toolkit we obtained for free or for very little investment.  Our investment at this point has been the time it takes to understand and implement the use of such tools.  This has been a very lucrative part of being a social media consultant and I suppose why you cannot swing a dead cat in a room and not hit one or two of the “experts” in our business.  Free is always easy to sell.

I have talked before about “The Problems of Free“, and I also talked about how companies are using free as a business model. I want to turn back to the discussion or debate related to Comscore.  We have begun to expect companies to provide services online for free or for very little cost, and as I see it that proposes a problem somewhere in the chain.  Comscore cannot compete with Free.  Someone has to pay for free.

If you are providing a service online, or if you have the latest cool application and you offer it to your users for free, how do you make money?  I often ask many of the startups that come to me what their revenue model is and how they plan to make money.  This is usually followed of course with “How are you going to pay me?”  I am not yet providing “Free” for my own services.  Many companies have long drawn out plans with “ad revenue”, affiliate marketing”, or worse yet I get a blank stare of “we have not yet come to that part of the business plan.”

In the end, you have to pay for the service you provide, be it your time, servers, salaries, and long lunches at In-N-Out.  Comscore is having the problem explaining that they have to pay their bills.  We have to give our stockholders a piece of the pie and we have to pay our salaries and everything associated with the costs of giving you what you want.  They are not able to barter it all and they certainly cannot ask their employees to do it out of the goodness of their hearts, so they have to charge.  I am not sure whether Jason or anyone else has really come up with an alternative to charging for Comscore’s services, other than perhaps the aforementioned ad revenue or the like.  Someone has to pay for the free in the chain of the exchange.  The problem that I see is that Comscore is asking the customer to pay when others are offering it for “free”, but even in that instance, someone is paying for the free.

Photo via Photos8.com

Rethinking About [re]Think Hawaii and My New Community of Friends

I have been thinking about the previous year and the things that I did and accomplished and the clients I worked for and the partners I collaborated with in business.  Overall, it was an exciting year for me and a year that so some growth and a year for learning.  I had the opportunity to make many new friends and some of those friends came from Hawaii.  I spent a wonderful week in May and June in Hawaii on the So Much More Hawaii Tour, and then organized a conference called the Social Media Business Summit in conjunction with Blog World & New Media Expo where I spent most of the year as their Social Media Director and Conference Director.  One By One Media was a title sponsor of the Social Media Business Summit in Hawaii and we enjoyed the time there.  I am wanting to go back now, not working, and not blogging or being a part of something work related besides enjoying the beach, the beautiful blue water and the waves crashing on the sand.

I was great meeting new friends while in Hawaii, like, Chris, Christine, Bruce Fisher and his wife, Neenz and Noe and Melanie, Marijane, Mark, and Aric, and Leah and Sheila and well you get the idea, it was a year of gaining friends and experiencing life.  Most of all it was becoming a part of a new community.

jim turner on ‘[re]think:hawaii’ from aric s. queen on Vimeo.

I will be recapping much of 2009 and some of what we accomplished as a company and will cover some of the initiatives for clients and how we grew in the world of social media consulting and social media management.

We will be soon relaunching Social Mediasphere Radio, with some new friends, which will also be a part of SMTV.  We are also going to have a new site here soon and we will refocus our efforts to be a trailblazer in the world of social media.  I have some events I will be speaking at soon and I will do a list of those so we may perhaps be able to meet and I will get a chance to make friends in another community.

Is Your Business Creating “Wow” Moments?

I just came from a meeting where I was subject to a few “WOW” moments.  There are a few times in my business where I get to see some cool technologies that revolutionize the way we communicate, or listen, or perhaps the way we drink our coffee.  All of it is related to entrepreneurs that are taking their ideas and making them work.

The same should be for businesses that are already established.  We have been told the quote “innovate or die.”  We heard it as recent as the opening keynote at CES.  That is a mantra that all businesses should be paying attention to in the future.  Innovation is key to keeping your product or service fresh.  People will want to continue to buy if it changes and is better or changes their lives for the better.  I think Ford is doing that with its own innovations in vehicles.

I hope that in the coming weeks, we will be creating some “wow” moments for our clients and business partners.  We can use the “Wow” we are seeing as innovations and implement them into our daily routines to help clients and others change and make their own “wow” or awesome sauce or whatever buzz phrase you choose.

Stay tuned for some magical moments here at One By One Media, as we start on a mission of creating “Wow” and innovating our services.  I challenge all of you to have your own mission of creating “Wow!!”

photo via puliarf

Happy New Year!

From all of us at One By One Media to all of you, Happy New Year! 

We sincerely hope that 2010 is your best year yet!

Preaching From The Social Media Pulpit

I have been preaching about blogging for a long time.  I have been an evangelist and telling companies that they had to blog more they had to have a place for people to "join the conversation" and making it possible for them to connect with their customers.  Like some of the preachers of the past, I am my own worst sinner apparently.  I was reminded by people in my company that I am the worst person in the world to tell companies that they are not blogging enough or that they are not doing it right.

I am preaching from the pulpit so to speak and I am preaching to the choir perhaps, but I need to update more often here.  I am trying to get more and more content on here and those that are slinging arrows at me the most may be asked to also contribute now and then to what we are doing at One By One Media and Bloggers For Hire.  I am also on Twitter quite a bit, and I am trying out Posterous, and I am about to start Social Mediasphere TV again.  Of course, you can always come and hear what we are doing at our new radio show at Blog World Expo Radio.

Now that BlogWorld & New Media Expo is over for 2009 I have a few minutes I can breathe, and I will be using that time to try to be more involved here rather than out on the road or on the phone trying to convert the latest in small medium or large business to jumping into the social media pool.  I guess I am like that life guard that actually never swims!

Photo via LeMonde1

Tags: One By One Media, Bloggers For Hire, , , Social Mediasphere TV, Blog World Expo Radio, , ,

The Social Media Revolution

I am behind the times on this one but I wanted to get it on my site to refer to it later.  This is a great video and worth the watch.

Some of the information in this video is already obsolete.  Social Media is moving at a rate that none of us can keep up with, and I for one sometimes must take a step back to look at the big picture to keep up with the rate of growth.

Sponsored Status? Not Facebook

I have been a follower of the sponsored conversations and sponsored tweets and the sponsored anything for a while now and I intend to keep on top of it because it does have somewhat of a effect on my business model although indirect. TechCrunch talks about banning sponsored status updates from their application.  This will take on quite a white hat look in many of the purists’ eyes, but in my eyes if seems to be a horse of a different color.  As a social media consultant I always talk about the metrics and ROI of using some of these tools, and the business model given today’s idea of return does not have much spark as it relates to sponsored status updates on Facebook. 

For the most part, sponsored conversations or updates or tweets or whatever the case is mostly about reach.  Part of that reach and probably what is most important to advertisers and brands is the amount of eyeballs.  Let’s face it, they are not banging my door down to put up banner ads here as I am not getting the reach they require, and that is exactly why Facebook’s idea of banning the practice of sponsored updates is sort of a moot point.

With the limits they have on "friends" there will never be the huge amount of eyeballs that brands and media buyers are looking for in a property.  My Facebook page will only ever have 5000 friends at the most.  That is not what they want.  They are looking for the biggest bang for their buck.  I do understand and argue that its not about the number of followers it is about the number of conversions, or how or who you influence, but that thinking has not reached the heads of the people that are signing the checks.  I think if I were to ask Ted Murphy the best way to sell the sponsored conversations it would be about your number of page views over the number of cool people you know. 

I think this has to do with a preemptive strike and more about what they have for plans down the road.  I do think however that with the addition of FriendFeed now in their crown jewels, it may also be a tell of what they have in store for a plan to for future looks of their new acquired service. As the FTC becomes involved and we see more and more of a crackdown these types of maneuvers will be quickly reversed or adopted but I applaud Facebook for taking a stand in this part of the controversy.

UPDATE:  I forgot to mention something I thought I should get into this post.  With the banning of sponsored conversations this also make it difficult to cross pollinate all of your networks with a sponsored post which in turn keeps the walled garden feel to Facebook which I think also helps their business plan.  Keeping third party applications from sending out a mass tweet/update/status message to all of your "friends" at once makes it also difficult.

Tags: , , Sponsored Status, , , , ,